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Owned and operated by Radiant Span, our team is ready to answer questions about your wellness setup.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days. Transit time is typically 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your delivery in real time. If you have not received tracking information within 3 business days, feel free to contact us.
What is your return policy?
We offer 30-Day Returns on eligible items. If a product does not meet your expectations, please review our Return Policy page for complete details on how to start a return.
Can I exchange a product for a different model?
Yes, exchanges are available within our return window. Contact our team with your order number and the product you would like instead, and we will walk you through the process.
How do I choose the right red light therapy panel for my space?
Panel size depends on the area you want to cover and how you plan to use it. Smaller panels work well for targeted areas, while full-body panels are designed for broader coverage. Our team can help you find the right fit for your home setup.
What kind of electrical requirements do your infrared saunas need?
Electrical requirements vary by model. Some saunas plug into a standard household outlet, while larger units may need a dedicated circuit. Each product page lists the specific requirements, and our team is happy to help clarify before you purchase.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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30-Day Returns
If a product is not the right fit, our straightforward return process makes it easy to find a better solution.
Complimentary Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
